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Healthcare

With major medical institutions representing many of our largest clients, Andrews Records Management (ARM) is uniquely qualified to provide specialized service and support to the healthcare information management community. We manage all medical record types including hardcopy patient files, EEG, EKG, microfilm/microfiche, x-ray film, and magnetic media. We do so with an unsurpassed understanding of medical records methodologies, identification systems, HIPAA compliance and related privacy concerns. At ARM, we provide time-sensitive, 24/7 services to the most respected healthcare institutions in our area. We look forward to putting our records management resources, experience and flexibility to work for you!

With Andrews, your healthcare organization benefits from:

Confidentiality

We understand that medical records contain sensitive and private information and that the release of this information must be compliant with certain federal and state regulations. Andrews has the systems, procedures and experience to protect this data.

Immediate Access

Your critical information is a mere click away, literally, with InfoKeeper™, our web-based records management system. Clients with a web browser and proper security can perform searches, retrievals, data entry, retention scheduling, create custom reports, process items for destruction, return items, download data for onsite use and much more. Online and on-demand, InfoKeeper is fully interactive with Andrews Records Management.

Streamlined Efficiency

Capture descriptive fields of vital information from each container, file folder, radiology film jacket, or other media as needed by converting existing data or by individual chart-level data entry. With this level of information on your desktop, including the current status of the needed file, the search and retrieval process is automated and improved. By mirroring the field structures of your onsite file tracking system, InfoKeeper can pick up were your internal system leaves off.

Execute scheduled and emergency purge projects of patient records from active, semi-active and inactive healthcare information storage environments. We also have vast experience with the unique requirements of terminal digit medical record filing systems and have handled millions of active medical records!

Secure Destruction

We understand that information confidentiality is vital to the healthcare industry. Accordingly, we certify that files and data are completely and confidentially destroyed when documents stored at ARM have reached the end of their life cycles. Pending client approval, eligible items are retrieved from storage, bar-code scan verified, and crosscut shredded at our secure shredding facility. We use the latest security at all of our facilities and employ bonded and/or specially authorized personnel to handle your materials.

Andrews can also assist with secure destruction of documents in your offices. With Andrews Destruction Services, you can be confident that sensitive items will not fall into the wrong hands. Rather than spend valuable time shredding papers, your personnel can simply place the materials in secure, tamper-proof containers and leave the destruction to Andrews. We will collect the sensitive materials on a regularly scheduled basis, confidentially crosscut shred, and provide a certificate of destruction for your records.